Legal notice

Legal Notice

This website is operated by The Robertson Rottie Ranch, LLC, a small ranch and agricultural operation located in the Blue Ridge Mountains of Virginia.

Mountain Moon Apothecary is the botanical and herb-growing product line of The Robertson Rottie Ranch, LLC. Products bearing the Mountain Moon Apothecary name are sold and fulfilled by The Robertson Rottie Ranch, LLC unless expressly stated otherwise.

Copyright and Intellectual Property

Unless otherwise stated, original content displayed on this website—including photographs, videos, graphics, logos, branding, written descriptions, educational materials, and other creative work—is owned by or licensed to The Robertson Rottie Ranch, LLC.

Website content may not be reproduced, republished, distributed, sold, modified, or used commercially without prior written permission, except where permitted by applicable law.

Botanical names, breed names, product names, third-party trademarks, and other materials belonging to their respective owners remain the property of those owners.

Mentioning another business, organization, association, product, breed, cultivar, or trademark does not imply sponsorship, certification, endorsement, or partnership unless expressly stated.

Agricultural and Educational Disclaimer

Products and information provided by The Robertson Rottie Ranch, LLC are intended for lawful agricultural, botanical, culinary, ornamental, homesteading, and educational purposes.

Information presented through this website, product listings, social-media accounts, livestreams, videos, or related content is general information and does not replace advice from a qualified medical, veterinary, nutritional, agricultural, horticultural, or legal professional.

Customers are responsible for evaluating whether a product or practice is appropriate for their circumstances, location, climate, intended use, and applicable laws.

Herbal and Botanical Disclaimer

Descriptions of culinary, aromatic, historical, cultural, or traditional plant uses are provided for general educational and product-identification purposes.

Nothing on this website is intended to diagnose, treat, cure, or prevent any disease or medical condition.

The Robertson Rottie Ranch does not guarantee a particular medical, therapeutic, nutritional, or wellness result from any herb, plant, botanical product, or educational information.

Customers are responsible for:

Correctly identifying and preparing botanical material
Washing culinary plant material before use
Checking for allergies and sensitivities
Evaluating possible medication interactions
Keeping unsuitable plants away from children and animals
Consulting an appropriate qualified professional when needed

Live Plant Cutting Disclaimer

Unless expressly stated otherwise, plant-cutting listings are for fresh, unrooted plant material rather than established, rooted plants.

Successful rooting and future plant performance depend on factors that include:

Shipping conditions
Prompt unpacking
Temperature
Water quality
Propagation method
Light
Moisture
Climate
Growing medium
Customer handling and ongoing care

We cannot guarantee rooting success, rooting time, future growth, winter survival, flowering, harvest quantity, fragrance, flavor, coloration, or variegation intensity.

Approved arrival-damage claims, incorrect items, confirmed lost shipments, seller errors, and orders we cannot fulfill are handled under our Return & Refund Policy.

Hatching-Egg Disclaimer

Hatching eggs are fragile, perishable agricultural products.

Fertility within our breeding flocks is monitored regularly. However, individual egg fertility and hatch results may be affected by:

Flock conditions
Shipping and carrier handling
Transit temperatures
Incubation equipment
Humidity and temperature control
Egg handling
Incubation practices
Environmental conditions
Conditions after delivery

We cannot guarantee:

The fertility of each individual egg
A specific fertility percentage
Hatch rates
Chick viability during or after hatching
Specific traits, sex, appearance, or future egg color unless expressly stated

Approved physical-damage claims, incorrect orders, confirmed lost shipments, seller errors, and orders we cannot fulfill are handled under our Return & Refund Policy.

Natural Product Variation

Plants, eggs, agricultural products, and other naturally produced items may vary in size, shape, color, markings, fragrance, flavor, growth habit, genetics, seasonal appearance, and other characteristics.

Listing photographs are representative unless the product description expressly states that the customer will receive the exact item pictured.

Natural variation alone does not mean that a product is incorrect or defective.

Shipping and Carrier Events

Carrier transit times and delivery dates are estimates rather than guarantees. Weather, holidays, transportation interruptions, and carrier operations may affect delivery.

A delay does not automatically establish that a package is lost or damaged.

The Robertson Rottie Ranch, LLC will investigate reported shipping problems and provide an appropriate remedy for approved physical-damage claims, confirmed lost shipments, seller errors, and orders we cannot fulfill, as described in our Shipping Policy and Return & Refund Policy.

Limitation of Liability

To the extent permitted by applicable law, The Robertson Rottie Ranch, LLC is not liable for indirect, incidental, special, or consequential losses resulting from:

Customer misuse
Failure to follow product instructions
Incubation practices or conditions
Propagation or growing conditions
Climate incompatibility
Agricultural losses
Events outside our reasonable control
Temporary website interruptions

This limitation does not exclude responsibility for an accepted order, an approved refund or replacement, our own material error, or any liability that cannot legally be limited.

Nothing in this notice limits rights or remedies that cannot legally be excluded under applicable law.

External Links and Third-Party Services

This website may contain links to or integrations with third-party websites and services, including payment processors, shipping carriers, social-media platforms, and Shopify.

The Robertson Rottie Ranch, LLC does not control third-party websites or services and is not responsible for their independent content, availability, security, policies, or data practices.

Customers should review the applicable terms and privacy policies before using a third-party service.

Policy Updates

We may update this Legal Notice to reflect changes in our products, operations, website, or legal obligations.

The current version will be posted on this website. Updates apply prospectively from the stated effective date or posting date unless applicable law requires otherwise.

Changes will not retroactively remove rights associated with an order placed under an earlier version.